BBB grades it A-, and lists 1,715 complaints in three years, 145 in the last 12 months, with a recurring theme of charges after people cancelled [2] [3]. On Oct 24 2026 its Foundayo plan cost $198 the first month, then $398 a month, while Lilly sells Foundayo direct for $149 to $299 [4] [6].
FuturHealth is an online weight loss subscription from FuturHealth, Inc. that pairs brand GLP-1 prescriptions (Foundayo, Wegovy and Zepbound) with coaching, a nutrition plan and an app.
Our verdict
CleanBrand drugs, no FDA letter and no Avoid trigger, so FuturHealth is Clean under our rating rules [7]. BBB grades it A- but lists 1,715 complaints in three years, and recent ones describe charges after cancelling [2] [3]. The plan also costs more than buying the same drug direct.
What checks out
- FDA record
- No warning letter found in fda.gov searches or in the 68 letters on our tracker, as of Oct 24 2026 [7].
- BBB
- A-, not accredited. 1,715 complaints in 3 years and 145 in the last 12 months; 220 filed as billing issues [2] [3].
- Best for
- People who want brand Foundayo, Wegovy or Zepbound with a prescriber and coaching, after comparing the plan price with buying direct from the maker.
See FuturHealth priceson the FuturHealth website
- FDA letter
- None foundfda.gov searches and our 68-letter tracker, Oct 24 2026 [7]
- Sells
- Brand GLP-1sFDA-approved brand drugs only, with coaching and a nutrition plan [1]
- Pharmacy
- Not namedTerms say "independent, licensed pharmacies" [9]
- LegitScript
- Not checkedLegitScript's public lookup did not return a result to our tools on Oct 24 2026
Why FuturHealth is rated Clean
We rate a company Avoid only for an FDA warning letter whose cited claims are still live, a BBB Pattern of Complaints alert, a regulator, state board or court finding against it, or peptides that cannot legally be compounded (see our rating rules). FuturHealth has none of these, and its BBB profile shows no alert [2] [7]. Its BBB grade is A-, but the file is large: 1,715 complaints in three years, 145 in the last 12 months [2] [3]. Product issues lead (776), then service (465) and billing (220) [3].
The complaints BBB showed on Oct 24 2026, dated July to October 2026, kept coming back to the same problem. People said they were charged after cancelling or never agreed to a subscription; one wrote, "It was supposed to be a one time thing" (Aug 12 2026). Another said shipments kept coming after cancelling and "they would not refund the money to me" (Aug 17 2026). In one reply FuturHealth acknowledged "any lapse in our cancellation process" (Aug 31 2026) [3]. Most replies offered a refund or cancellation after the BBB complaint [3].
Trustpilot shows 4.6 from 15,774 reviews, with 7% one-star. The recent one-star reviews there also mention unexpected charges and refund trouble after cancelling [8].
What FuturHealth costs
The home page lists only intro-month prices [1]. The Foundayo sign-up page is the only one we found with the price after month one [4].
| Plan | First month | After that | Checked | Source |
|---|---|---|---|---|
| Foundayo pill | $198 | $398/mo, membership and medication at any dose | Oct 24 2026 | [4] |
| Wegovy pill | As low as $198 | Not shown | Oct 24 2026 | [1] |
| Wegovy pen | As low as $299 | Not shown | Oct 24 2026 | [1] |
| Zepbound KwikPen | As low as $395 | Not shown | Oct 24 2026 | [1] |
The same drugs bought direct
Lilly sells Foundayo through LillyDirect at $149 (0.8 mg and 2.5 mg), $199 (5.5 mg) and $299 (9 mg and up, with a refill within 45 days for the top two doses) [6]. Lilly says the 2.5 mg and 5.5 mg prices are a temporary cut through Dec 31 2026 [6]. So FuturHealth's $398 renewal costs $99 to $249 a month more than the drug alone, for clinician support, in-app check-ins, an Apple Fitness+ membership and a nutrition plan [4]. See Foundayo cost, Zepbound cost and Wegovy cost for direct prices.
Refund and cancellation terms
- Fees are charged automatically "indefinitely" on your plan's schedule until you cancel [5].
- Cancel by phone at (831) 900-4723 or by chat; the terms say to cancel at least 24 hours before the renewal date [5] [9].
- No refund for plans with processed orders for medications, meals or supplements, or for any month with a visit [5].
- Discounted products are non-refundable, and visits cancelled within 72 hours are not refunded [5].
- The Foundayo page offers a membership refund if you do not see progress, only if you complete weekly in-app check-ins; clinician and pharmacy fees are excluded [4].
What you get from FuturHealth
FuturHealth sells brand drugs only and calls them "FDA-approved medication" [1]. That is accurate for Foundayo, Wegovy and Zepbound. Its terms name SteadyMD Physician Group, P.C. and OpenLoop Healthcare Partners P.C. as the independent medical groups, and say drugs are dispensed by independent licensed pharmacies that it does not name [9]. The home page lists named advisers, a dietitian, lab partners Quest and Labcorp, and an app [1]. It does not list the states it serves [1] [9].
FDA and complaint record
FDA: We found no warning letter to FuturHealth in fda.gov searches or on our FDA warning letter tracker as of Oct 24 2026 [7]. That fits a company that does not sell compounded drugs.
BBB: A-, not accredited, business started Nov 17 2023, 1,715 complaints in three years [2] [3].
Who should look elsewhere
If you want Foundayo, Wegovy or Zepbound, you can get a prescription from a Clean-rated program and buy the drug at the maker's price. Our guides to Zepbound online and Foundayo vs Wegovy pill show how.
Brand GLP-1 safety
Foundayo carries a boxed warning about thyroid C-cell tumors: other GLP-1 drugs caused them in rodents, and the human relevance is not known. Do not use it with a personal or family history of medullary thyroid carcinoma or MEN 2. Stop it if pancreatitis is suspected, and watch for low blood sugar with insulin or a sulfonylurea [10]. Call 911 for signs of a severe allergic reaction.
Safer options for brand GLP-1s
These programs are also rated Clean and prescribe the same brand drugs. More choices are on online GLP-1 programs compared.
Clean-rated brand GLP-1 programs
- Clean
Good fit for: brand Wegovy or Zepbound with insurance help
PriceProgram fee $39 first month, then $149/mo; Zepbound vial from $299, Wegovy pen from $199 (checked Oct 24 2026) [12]- What you get
- Brand GLP-1s with a pharmacy benefit check
- FDA record
- No warning letter found
- BBB
- Not yet confirmed
- Note
- Not for people with Medicare or Medicaid. See our LifeMD review.
Visit LifeMDon the LifeMD website
Good fit for: a prescriber plus prior authorization help
PriceMembership $19.99/mo (first month free); first visit $129 without insurance (checked Oct 24 2026) [13]- What you get
- Prescriber visits, in-network billing and prior authorization requests
- FDA record
- No warning letter found
- BBB
- Not yet confirmed
- Note
- Drug cost is separate. See our PlushCare review.
Visit PlushCare weight losson the PlushCare weight loss website
- Clean
Good fit for: brand drugs with prior authorization help
PriceFoundayo $149 to $299/mo; Zepbound KwikPen $299 to $449/mo; plus membership $39 first month, then $74 to $149/mo (checked Oct 24 2026) [11]- What you get
- FDA-approved brand GLP-1s only, with insurance coverage checks
- FDA record
- No warning letter found
- BBB
- Not yet confirmed
- Note
- Drug and membership are two separate charges. See our Ro review.
Visit Ro (Ro Body Program)on the Ro website
See FuturHealth priceson the FuturHealth website
Questions people ask
Is FuturHealth legit?
How much does FuturHealth cost?
Does FuturHealth sell compounded semaglutide?
Not on the pages we checked. On Oct 24 2026 FuturHealth listed only Foundayo, the Wegovy pen and pill, and the Zepbound KwikPen, all FDA-approved brand drugs [1].
What is FuturHealth's BBB rating?
Can I get a refund from FuturHealth?
Who are FuturHealth's doctors?
FuturHealth's terms name SteadyMD Physician Group, P.C. and OpenLoop Healthcare Partners P.C. as the independent medical groups that provide care [9].
Medical review: pending. A licensed clinician has not yet reviewed this page.
Sources
13 cited
- FuturHealth home page. FuturHealth, Inc., Oct 24, 2026.
- FuturHealth business profile. Better Business Bureau, Oct 24, 2026.
- FuturHealth complaints. Better Business Bureau, Oct 24, 2026.
- FuturHealth Foundayo plan. FuturHealth, Inc., Oct 24, 2026.
- FuturHealth billing and refunds. FuturHealth, Inc., Oct 24, 2026.
- Foundayo on LillyDirect: self-pay prices. Eli Lilly and Company, Oct 24, 2026.
- FDA warning letters database. U.S. Food and Drug Administration, Oct 24, 2026.
- FuturHealth reviews. Trustpilot, Oct 24, 2026.
- FuturHealth terms of use. FuturHealth, Inc., Oct 24, 2026.
- Foundayo (orforglipron) prescribing information. Eli Lilly and Company, Jul 2026.
- Ro weight loss pricing. Ro, Oct 24, 2026.
- LifeMD weight management. LifeMD, Oct 24, 2026.
- PlushCare weight loss program. PlushCare, Oct 24, 2026.
This page is general information, not medical advice. Talk with a licensed clinician about your own care.
